Price Promise
We carefully monitor the market to make sure that our prices are the lowest. In the unlikely event that you manage to find any of the products on our site cheaper elsewhere, we would be happy to beat that price by 5% as long as the following conditions are met:
We are asked to match the normal price of this product
i.e. it is not on sale or clearance
etc. but do feel free to ask us anyway and we will see what we can do.
It is the same product?
Some items may look the same on screen but are not are worlds apart
in terms of quality when you see them up close.
Is the item in stock with
the competitor?
We ask that you make sure the item is physically in stock with the
competitor supplier.
The retailer is a VAT registered company within the UK
The
prices also need to be in UK Sterling as well. We cannot match companies outside the UK due to the complications
of adding shipping, country tax, exchange rates, and customs charges.
The item is in the
same condition
We can’t price match a competitor’s damaged product with a new product of our
own.
But I have seen the same product cheaper in the USA! Why can’t you match their prices?
Firstly
you have to bear in mind that the US price will not include VAT. When this product arrives in the UK, VAT will
be added making the item 20% more expensive. It may also be liable for Customs Duty and a re-distribution fee.
You also have to bear in mind that if you are unhappy with the product you will have to send it back to the US
at your own cost.
Whether you're looking to visit our high street shop in Conwy, or you're a business looking to become one of our trade customers, come and visit us.