UK Deliveries
If your item is in stock, we aim to dispatch your order right away. If this is the case, you order will usually arrive in 1-3 business days. We always try to get the parcel to you for the next working day.
If your item is not in stock, it will be placed on "Back Order". You will then be emailed giving you details of the anticipated delivery date. Please see Back Orders.
Our main courier is Parcel Force International.
Prices & Services
UK Mainland - £8 (Free for orders over £200)
Scottish Highlands - £18
Northern Ireland / Isle of Man - £26
Channel Islands - £12
Republic of Ireland - £19
We also offer the following Mainland UK Guaranteed services (available on Phone Orders only):-
Before 9am - £18
Before 10am - £15.60
Before 12pm - £10.00
Saturday Before 12pm - £24
Before 12pm - £24 (£16 if order is over £200)
Delivery Information
- On the night of dispatch Parcel Force will email you giving you the tracking details of your parcel(s)
- You can track your delivery by Parcel Force by clicking on the link below:
https://www.parcelforce.com/track-trace - As you go through check out you will be given the option for your parcels to be delivered to a different address.
- Additionally, there is a shipping notes section where you can add information to help with the delivery. In this section please feel free to specify a particular day for your delivery. For example, you may request - "Please deliver on Friday the 16th March".
- Please feel free to call us on 01492 541300 to ensure that any special requests have been noted.
Please Note
- Our couriers cannot deliver to PO Box addresses.
- A signature is required for all deliveries
- Customers must have a shipping address where someone will be in to avoid any issues with deliveries
- In the unlikely event of your goods being delivered faulty or damaged, you must contact us within 7 days of the date of delivery in order for us to arrange a replacement.
- Warranties issued by the manufacturer and ourselves concerning faulty or damaged goods do not in any way exclude the statutory rights of the customer under the Sale of Goods Act.
- We will, in turn, be responsible for the shipping costs to you if the goods are faulty during this period.
- We aim to deliver goods to destinations in the UK within 1 to 3 working days using our nominated courier, once they have been dispatched by ourselves. However, we cannot be liable for any loss caused to you by late delivery.
- If the goods are not delivered within the delivery time we quote for that item, please contact us by email at sales@theknightshop.com or by telephone on 01492 541300.
- We will endeavour to inform you if we become aware of an unexpected delay.
Whether you're looking to visit our high street shop in Conwy, or you're a business looking to become one of our trade customers, come and visit us.